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MODELSUITEAGENCY OS

Communication

Email

Overview

The team inbox where no request gets lost.

Connect Gmail via OAuth or any other mailbox via IMAP/SMTP. Threads, labels, internal notes and assignment to team members – all alongside your models.

See Email live
ModelSuite Email

4 features

In detail

What the module does, point by point.

  1. 01

    Multiple Accounts

    Gmail in one click, or any provider via IMAP/SMTP.

  2. 02

    Assign & Annotate

    Assign emails to colleagues and comment internally.

  3. 03

    Threads & Labels

    Conversations, flagging, archiving and search.

  4. 04

    Real-Time Sync

    New mail appears instantly – notification included.

Recently added

All news →
  • New

    Email sync for individual mailboxes

    Gmail and IMAP accounts now sync selectively, mailbox by mailbox.

ModelSuite Email – another view

One inbox for the whole team

Assign · Annotate · Resolve

Every request has an owner and its context – visible to everyone who works on it.

InboxAssigned to meFlaggedArchive

  1. Studio Nord · New

    Request: editorial shoot in March

    BookingUnassigned

    4 min ago

  2. Agence Maré · Assigned

    Re: availability for the campaign

    CampaignSophie

    Internal noteHold options until Friday, Mila has been told.

    21 min ago

  3. Accounting firm · Assigned

    May invoice – question

    FinanceJonas

    Internal noteCredit note created, awaiting approval.

    1 hr ago

  4. Lena · Done

    New comp card images

    ModelSophie

    yesterday

Sample data

Connect mailboxes

Gmail · IMAP/SMTP

One click

Gmail

Sign in directly with Google via OAuth – the mailbox is connected right away.

  • One click, no server settings
  • Several Gmail accounts possible

Any provider

IMAP / SMTP

For every other mailbox: enter server and credentials once, done.

  • Own domain, host or company mail
  • Send and receive inside ModelSuite

For every account: threads, labels, assignment, internal notes and real-time sync.

How you work with Email

Three steps · no request gets lost

  1. 01

    Connect

    Gmail via OAuth in one click – or any other mailbox via IMAP/SMTP.

  2. 02

    Assign

    Every request goes to the right person on the team, with internal notes for context.

  3. 03

    Resolve

    Reply in threads, organize with labels, flag and archive.

Questions about Email

Which mailboxes can I connect?

Gmail via OAuth in one click, any other provider via IMAP/SMTP. Multiple accounts are supported.

How do I distribute requests across the team?

Assign emails to colleagues and comment internally with notes – no forwarding needed.

Do I see new emails right away?

Yes. New mail appears in real time, notification included.

Who has access?

The agency and its staff – each within the permissions of their role.

All questions & answers →

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